Are you passionate about pole, dance and fitness? Do you love working with people and thrive on delivering unbeatable customer service?
We’re looking for a Casual Weekend Receptionist with outstanding customer service skills, great attention to detail, and a flare for social media.
TO BE SUCCESSFUL IN THIS ROLE YOU POSSESS:
Experience and confidence with providing five star customer service with a wow factor
Experience in building client relationships.
Strong communication skills both face to face and on the telephone.
Excellent written and verbal communication skills.
The ability to establish rapport with our members and prospective clients.
Computer literacy and strong administrative abilities including Word, Excel, Gmail, Mailchimp, CRM.
Efficient time management skills.
Ability to work under pressure resolving issues promptly and effectively.
Must have experience running a busy reception desk in a fast paced environment.
The ability to work autonomously and as part of a team.
A positive and proactive attitude.
Highly articulate with impeccable personal presentation.
First aid & CPR Certificate preferable.
Manage client bookings and inquiries in person, over the phone, via email and social media.
Provide efficient, friendly and personalised service to our members.
Maintain and update social media pages.
Meet and greet members and guests.
Answer any general enquiries at the front desk.
Complete daily administration and reception tasks.
Maintain the studio and facilities.
Ensure all financial transactions and communications are completed accurately and thoroughly.
Member retention calls to new and existing members.
Face to face as well as phone sales.
Liaise with instructors.
Process sales via cash register, Eftpos terminal and our POS system.
Maintain a clean and safe workspace and environment and abide by workplace health and safety policies and procedures.
Other tasks as directed.
Fun and positive attitude towards work.
Passionate about health, well-being, pole dance and fitness.
Integrity and honesty.
Professional in appearance and nature.
Attention to detail.
A passion for helping others.
This is a casual position. Hours required are from 10.45am – 4.45pm Saturday and from 1.45pm to 5.45pm Sunday.
If you think you’ve got what it takes, then we want to hear from you!
Please submit your CV and Application letter to [email protected]